REVIEWS
The team at High Tide visited… the home of my aunt for an estimate for a leak remediation. Jose was polite and gave a clear explanation of what was going on. He was patient with questions and helped us understand what was going on and described the remediation process. The team that came to the house, as well as those in the office, were professional and kind at all times. The whole team at High Tide has made the start of this remediation process easier to digest. Thank you for everything!
-Tracey
Thanks Trixie…. So far, we are VERY impressed with your services and your team. You have exceeded our expectations in every way. Thank you again.
-Doug
Nico and Lucas did an amazing job…. cleaning our carpets. Our older carpets look super and our newer smart strand carpet looks fabulous. High Tide has hot water extraction, which required by Karastan. My husband Bob and I are very satisfied customers
-Tina
Nico and Ronald arrived early…they were gentlemen and did a wonderful job of brining som old furniture and the owner back to life! Thanks to them and Peggy too!
-Sandy
NICO and RONALD did a wonderful job…and our carpets have never looked better. We will be a customer for life!
-Marsha
I wanted to share with you…that it was a pleasure to work with you once again. Peggy was very helpful and fun to talk with. Nico and Ronald were early, polite gentleman, and did a fine job on some old furniture. Thanks so much for taking good care of me.
-Sandy
I can’t sing your team’s praises enough… They are good, they are respectful, and they are conscientious. You should bring me some of your cards for my office and I will give them out whenever I am able. I can highly recommend High Tide.
-Rebecca
To the owner of High Tide Restoration, My wife and I have used your company twice each year to clean two white living room sofas and 1-3 area rugs. We request your services and have you bill us via our rental agent, Island Getaway. High Tide has always performed with quality. However, we want you to know that Nico and Jose E impressed us so much that we wanted to send you a further compliment. Nico and Jose E were real gentleman and they paid especially close attention to detail to achieve an excellent result. We hope that you will note on our record that we would like you to, please, send Nico and Jose E to us when we request future cleanings. You should be very proud to have Nico and Jose E as members of your staff.
-Mark
Thank you High Tide! My husband and I want you to know how much we appreciate what a wonderful job you and your team did on our place - it looks amazing!
-Chris
Now that mitigation has been completed at my home in Sea Pines, I would like to note that the men working on my house were polite and very accommodating. In particular, Robert, who came on the first day, made an extra effort to leave things in good order at the end of the day. Several days later, Javier and Kevyn worked long and hard to remove flooring in the kitchen and foyer. They are to be commended for their efforts.
With appreciation,
-Carol
The two gentleman who did the cleaning were very hard working, polite and professional. You are fortunate to have them on your team.
Thank you.
– Pablo
I would like to once again thank you for a magnificent job! The quality, urgency and professionalism that your company exhibits, is second to none. Add in the fair price and you truly stand far above any company I've ever worked with, especially in this area. Thanks again.
-Rick & Linda
We want to thank your company for the very good service we received after the flood inside our house on December 17th. The quick response was much appreciated. In particular, Javier did an outstanding job and was always efficient, capable, and most importantly, compassionate about our situation, with helpful suggestions. High Tide is fortunate to have him as a loyal employee.
– Kitty & Bill
I have now had High Tide Restoration in my home for water damage restoration as well as carpet and upholstery cleaning. Both experiences were 5 star with prompt, courteous employees and reasonable prices. They exceeded my expectations and I will definitely use them again.
– Melea
**recomends High Tide Restoration and Cleaning, LLC on Facebook.
“Everything was fantastic. Alex & Lucas couldn't have been more personal & professional. My office carpet was an absolute mess when they started on Saturday afternoon & when they were done it was as beautiful as it could possibly be. They are representing your company very well out in the field & there should be some way to reward them for service very well done. High Tide has cleaned my home a number of times & there's no doubt you will be our choice when service is required.”
– Jack
“We experienced a water leak from the condo above us. High Tide did a wonderful job of coming quickly and measuring the amount of damage. They provided fast mitigation services: opening up the bathroom ceiling and small sections of walls, implementing fans and dehumidifiers. A small section of the adjacent closet floor had to be removed. Daily measurements for water content were done until all walls, floors, etc. were back to normal. The equipment was removed in a timely manner. Very good people work for High Tide and everyone we met were professional, pleasant and courteous.
They will always be our first call for water damage!”
– Joan
“When we had a leaking dishwasher that resulted in water coming up through the floor, we called High Tide. They showed up promptly, addressed the issue immediately, handled the communication with insurance company, and we ultimately decided to stick with High Tide for all of the repairs, during which they were very responsive and flexible, helping us through the entire process. In the end, the price was fair and as expected at the end of the project (no surprises). Work was done on time, and to high quality.
We are very happy. I can't recommend High Tide strongly enough, and we'll definitely go back to them for any remodeling needs in the future!”
– Brian
They did a beautiful job and it looks awesome. I would give them a very high recommendation if asked. They are professional, friendly, thorough, and take pride in doing a great job and seeing to it that the customer is pleased.My experience with your company could not have been better....from my first emergency call at 1am all the way to the end.... incredible people, incredible service.
Your team treated us like family at every turn....Jose', Javier, Robert, Amanda, Jennifer, Trixie, Anthony, and finally Luisiana, Fernando, and Gonzalo...each and everyone... the best. THANK YOU!!!
Sincerely,
- Russ